Just Imagine Finance
Client Description
FloatSpace was founded by CEO Hugh Treseder, Rolf Hansen, and Tim Fung, in 2020, as a concierge service for boat and yacht rentals, hiring out private boats for corporate and private events. The business now charters boats in NSW, Queensland, WA and Victoria, as well as Auckland, New Zealand and USA.
Hugh faced a critical challenge threatening Floatspace’s operational cash flow due to high advertising costs. To optimise spending and maintain its market position, Hugh sought the expertise of Netstripes to overhaul his Google Ads strategy and reduce the cost per acquisition (CPA) without compromising on results.
Challenges
- The massive cost of running Google Ads each month was running over budget.
- The business needed to reduce cost per acquisition aggressively and quickly, as the total cost of advertising had a negative impact on cash flow. A notable drop in conversion rates from September to October further compounded the urgency, despite an increase in advertising expenditure by 60% between August and October.
- They needed the total ad spend to reduce from $20K – $30K to $8K – $12K while achieving results.
Our Solutions
- Conversion Rate improvement: FloatSpace’s Google Ads performance was refined to bid on relevant, high-value keywords aligned with the campaign’s strategic goals. This focused targeting aimed at capturing the audiences most likely to convert, thus optimising the ad spend efficiency.
- Retarget Advertising: FloatSpace’s advertising campaign was supported by retargeting ads, re-engaging visitors with tailored messages to increase conversion rates.
Result
Reduced Acquisition Cost:
Reduced Acquisition Cost: Within 30 days of implementing the new strategies, FloatSpace experienced a reduction in acquisition costs by over 30%, demonstrating immediate and significant financial savings.
Lead Acquisition Cost Reduction:
Over six months, the cost per lead acquisition saw a dramatic reduction of 38%, underscoring the long-term effectiveness of the optimised advertising approach.
Cost Per Sale Halved:
Year-on-year comparison revealed that the cost per sale in 2023 was reduced to 50% of what it was in 2022, with some months witnessing reductions as steep as 60+.
- 30%
Higher Visits - 50%
Lower Bounce Rate - 45%
Convertion Rate - 60%
Faster Optimization
Benefits
- A massive reduction in advertising budget meant that Floatspace significantly improved their cash flow, delivering much relief to the leadership due to the extremely high cash burn rate they experienced in the previous years.
- One contact point they could work with and trusted intimately due to the drastic performance improvement and a point of escalation at netStripes. Floatspace leadership also had the freedom to discuss strategy outside the bounds of technical advertising.
- The profound benefit of an agile, responsive marketing team, who although external, operated like an internal team without the financial or management overhead.
“Having little/no experience in establishing website to promote our business, Dinesh and the team have been professionally guiding every single process, starting from identifying the core of our business, targeting our clients, establishing our website that looks very professional and lastly driving the traffics through social media. Excellence on going support. Highly recommend to use NetStripes for establishing your website, to promote and grow your business into the highest possible level.”
Santo Waskito